Respectful and limited use of information
The clinic collects, uses and discloses personal information and personal health information only for lawful purposes connected with providing and coordinating care, communicating with patients and referring clinicians, operating the practice, meeting legal and professional obligations, and protecting the security of clinic systems.
Information that may be collected
Information may include identification and contact details, health-card information, referral documentation, medical history, medication and investigation information, consultation records, scheduling information and communications with the clinic. The public website may also generate limited technical information such as browser type, device information, IP address, pages visited, cookies and analytics data.
How information may be used or disclosed
Information may be used to review referrals, arrange consultations, provide care, communicate reports, coordinate follow-up, manage billing and administration, maintain records, improve services, respond to privacy or access requests, and comply with legal or regulatory requirements. Personal health information is not sold.
Service providers
The clinic may use carefully selected service providers for functions such as electronic medical records, secure communication, virtual care, fax, telephone, hosting, billing, backup and technical support. Providers are expected to safeguard information and use it only for authorized purposes.
Safeguards and retention
Reasonable administrative, technical and physical safeguards are used to protect information against loss, theft and unauthorized access, use or disclosure. Health records are retained, transferred and disposed of in accordance with applicable legal and professional requirements.
Your privacy rights
Subject to applicable law, individuals may request access to or correction of their personal health information, ask questions about clinic information practices, withdraw consent where permitted, or raise a privacy concern. Contact the clinic’s main line and request assistance with a privacy matter.
Website cookies and analytics
The website may use essential cookies and analytics tools to understand website performance and improve navigation. Browser settings can be used to limit cookies, although some website functions may be affected.
Updates to this policy
This policy may be updated when clinic practices, technology, legal requirements or professional guidance change. The current version will be posted on this website.
Staging draft prepared July 2026. Privacy-professional review is recommended before live publication.