Prepare for the virtual visit
Simple preparation improves the consultation
Your location
You must be physically located in Ontario at the time of the consultation.
Privacy
Choose a quiet, reasonably private setting where you are comfortable discussing personal health information.
Medication list
Have an up-to-date list of prescriptions, non-prescription medications and supplements available.
Technology
Use a reliable device and internet or telephone connection. Follow the clinic’s instructions before the visit.
During and after the consultation
The physician will review your medical concern, clarify relevant history and discuss an assessment and plan. A consultation report is sent to the referring clinician. Additional testing, follow-up, in-person examination or referral to another service may be recommended.
Virtual care is not appropriate in every situation. Consistent with CPSO expectations, an in-person or hospital-based pathway will be recommended when it is needed for safe and effective care.